Sandy Ferrer CFE, CIFI, FCLS

Director, Investigations and Intelligence

Contact Info

Department

Investigative Services

Phone

(407) 457-4153

Email

sandy.ferrer@youngonline.com

Locations

Orlando, FL

Biography

Sandy Ferrer began her insurance career in 1999 as a claims adjuster, after serving the City of Orlando as a Law Enforcement Officer. Her 20 years in the insurance industry include adjusting and investigating complex claims for insurance carriers, TPA’s, and law enforcement. Her investigative career includes AIG, 21st Century Insurance, Safeco Insurance, Tower Hill Insurance, Security First Insurance, and the Division of Insurance Fraud for the State of Florida. Through the years, her investigative work as an SIU Investigator and Detective has resulted in numerous successful prosecutions. Throughout her career, Sandy Ferrer has been actively committed to the fight against fraud. She has been involved in several insurance anti-fraud associations and has taken leadership roles to include: · Past and founding President of the Orlando Chapter of International Association of Special Investigations Unit (IASIU). She served as the role of President for 6 years, and Director for two years. · Board member and Operations Chair for the Florida Insurance Fraud Education Committee (FIFEC) for seven years. · Member of the Florida Property & Casualty Task Force since 2010 and voting Claims Committee member for two years. · Fellow member of the Claims & Litigation Management Alliance (CLM), Insurance Fraud Committee since 2013 · Member of the SIU Leadership Task Force. Her dedication and commitment to her profession are also reflected in the industry certifications she has obtained through the years, which include: Certified Fraud Examiner (CFE), Certified Insurance Fraud Investigator (CIFI) & Fraud Claims Law Specialist (FCLS). Sandy earned a B.A. in Criminal Justice from the University of Central Florida and a Master of Science degree in Strategic Leadership from Mountain State University.

Credentials

  • CFE  |  Certified Fraud Examiner
  • CIFI  |  Certified Insurance Fraud Investigator
  • FCLS  |  Fraud Claims Law Specialist
  • WRT  |  IICRC - WRT (Water Damage Restoration Tech)
  • WRT  |  IICRC - WRT (Water Damage Restoration Tech)
  • All-Lines Claims Adjuster (FL, LA, TX, NC & SC)

Professional Experience

  • 2022 - Current  |  Director, Investigations and Intelligence  |  YOUNG & Associates
  • 2021 - 2022  |  Claims Specialist  |  Pharos Claims Services
  • 2016 - 2021  |  Director, Special Investigations & Fraud Prevention  |  Security First Insurance
  • 2015 - 2016  |  SIU Manager  |  CCMS & Associates
  • 2014 - 2015  |  Law Enforcement Detective  |  State of Florida - Division of Insurance Fraud

Education

  • University of Central Florida
    Bachelor of Arts - Criminal Justice
  • Mountain State University
    Master of Science - Strategic Leadership